Plumbers
Plumbers work on the pipes and fittings that bring water into a home and take waste water away: taps, toilets, sinks, baths, showers, appliance connections, supply pipes, waste pipes, cylinders, radiators and valves. Many also install and repair central heating pipework.
Gas Safe registered engineers
By law, anyone working on gas appliances or gas pipework – boilers, gas fires, gas hobs and cookers – must be on the Gas Safe Register. Many plumbers are also Gas Safe registered heating engineers, but not all, so always check the register before boiler work.
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Electricians, drainage companies and the water company
- Electrician – new circuits for electric showers, immersion heater wiring, extractor fans and bathroom lighting
- Drainage company – blocked or damaged underground drains, CCTV surveys and drain jetting
- Water company – leaks in the street, low pressure across the area, discoloured water and shared sewers
- Building control – checks on new drainage, bathrooms and some electrical work where regulations apply
Quick guide by problem
| Problem | Who to call first |
|---|---|
| Dripping tap, running toilet, leaking pipe | Plumber |
| Boiler fault or no heating | Gas Safe registered engineer |
| Electric shower tripping the electrics | Electrician (or qualified plumber) |
| Several drains blocked or overflowing | Drainage company or water company |
| Water leaking in the street | Water company |
| New bathroom | Plumber or bathroom fitter (with other trades) |
A starting point – many tradespeople cover more than one area.
